Privacy Policy
Effective Date: 11 November 2025
Who We Are
Welford Systems Limited (“Welford Systems”, “we”, “our”, or “us”) is a UK-registered technology company specializing in cybersecurity, identity, and access governance solutions. We are committed to protecting your personal information and handling it in a lawful, fair, and transparent way. We act as a data controller when we collect and process personal data for our own business purposes.
What Information We Collect
We only collect the information necessary to provide our services and operate our business. This may include:
- • Contact details: name, email address, phone number, company name, or job title.
- • Account and service data: information related to your use of our platforms or services.
- • Communications: messages or enquiries you send to us via email, website forms, or other channels.
- • Recruitment data: CVs, qualifications, or references when you apply for a job with us.
- • Technical data:
When you visit our website or use our online platforms, our systems may automatically record limited technical information such as your IP address, browser type, and access times.
This helps us keep our systems secure, detect and fix technical issues, and protect against cyber threats.
We do not use this information to personally identify visitors, and it is retained only for security and diagnostic purposes.
How We Use Your Information
We use your personal data to:
- • Provide and support our products and services.
- • Respond to your enquiries and communicate with you.
- • Manage customer relationships and service accounts.
- • Meet legal, regulatory, or contractual obligations.
- • Protect our systems and prevent fraud or abuse.
- • Manage recruitment and employment processes.
We process your data based on one or more lawful bases, including contract performance, legitimate interests, legal obligations, or your consent, where applicable.
How We Share Information
We only share data when necessary and always under appropriate safeguards. This may include:
- • Service providers who help us operate our business (e.g., secure cloud hosting or IT services).
- • Professional advisers and auditors who support compliance and business operations.
- • Regulators or law enforcement when required by law or to protect our legal rights.
All third parties are contractually required to maintain confidentiality and comply with data protection standards consistent with the UK GDPR.
How We Store and Protect Data
Your information is stored securely in trusted cloud environments such as Microsoft Azure. We use strong technical and organizational security measures including encryption, access controls, and regular monitoring to protect your data from unauthorized access, loss, or misuse. We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal and regulatory requirements. Once data is no longer needed, it is securely deleted or anonymized.
Your Data Protection Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:
- • Access your personal data.
- • Request correction of inaccurate or incomplete information.
- • Request deletion of your data where appropriate.
- • Object to or restrict how your data is processed.
- • Request transfer of your data (data portability).
- • Withdraw consent where processing is based on consent.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly. Visit www.ico.org.uk for more information.
Cookies
Our website does not use cookies or any similar tracking technologies. We do not collect analytics, track user behavior, or store information on your device. If this changes in the future, we will update this Privacy Policy and publish a clear Cookie Notice explaining what cookies are used and why.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The most recent version will always be available on our website, and the “Effective Date” above will indicate the latest update.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: Email: [email protected] Address: Welford Systems Limited 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom We value your trust. If you have questions or concerns about how we protect your data, please reach out we’ll be happy to help.